The Acorn Group Practice

29-35 Holly Road, Twickenham, TW1 4EA

Telephone: 020 8891 0073

During our closed hours please call NHS111


What is a carer?

A Carer is someone of any age, who, without payment, provides help and support to a partner, child, relative, friend or neighbour, who could not manage without their help. This could be due to age, physical or mental illness, addiction or disability.

If you are looking after an ill, disabled or frail elderly relative or friend, you should recognise yourself as a carer and let your GP know! We add your name to our carer’s register and give you help like offering appointments at times that work for you, give free flu vaccinations to you and discuss what you think is best for the person you care for.

Carers can get a range of support from social care, and can be vital for helping arrange social care support for the person they care for. There are charities that support particular groups of carers, including sibling carers and young carers

A young carer is someone between the ages of 5 and 18 who is affected by the care needs of a family member or friend requiring practical or emotional support. Please let us know if you are a young carer, we will listen to how caring is affecting you and your needs. We can give you information on looking after your own health, plan for emergencies and find what services and support is available near you such as the Richmond Carer’s Centre who organise events.

Funding and Support

After assessing your needs and finances, the local authority may agree to pay for some or all of the care and support you need.  These council-funded social care services may be provided by ‘independent providers’ – firms or charities that specialise in providing social care services.

For more information go to

The Carers hub and Community can be found at and the Independent Living Service at

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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