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Call 111 - When it is less urgent than 999

Zero Tolerance

The practice operates a 'zero tolerance' policy to aggressive and abusive behaviour. This includes any personal, abusive and aggressive gestures. Any incident of verbal abuse, whether in person or over the telephone, is reported immediately to the practice manager and the partners. Incidents are discussed by the partners, who will agree a course of action. This may result in the offending patient's removal from the practice list.

Your Neighbourhood Professionals. Just a Click Away! Holistic Treatments
Your Neighbourhood Professionals. Just a Click Away! Holistic Treatments