Local Health Services and Support

Mental Health Services

❗ Crisis Support/ Urgent Mental Health Support

  • Crisis Number (24/7): 0800 028 8000
  • ‘Shout’ is the first free 24/7 texting service in the UK for anyone in crisis anytime, anywhere. Shout is available in England, Scotland, Wales, and Northern Ireland

➡️For more information on Mental Health Services

➡️Child & Adolescent Mental Health Services

Bereavement Counselling

Space2grieve offers free, confidential, one-to-one bereavement support to anyone living in Richmond borough.

Highly-trained bereavement support specialists can listen, understand, and support you as you find your way forward.

➡️Visit the website

🔵Kingston and Richmond Physiotherapy (MSK)

🔵Podiatry Service

🔵Falls and Bone Service ( For patients who are needing a Falls risk assessment to understand how to reduce their risk of falls and receive advice and mitigation of these risks)

🔵The South West London Community Urgent Eye Care Service (CUES) – For sudden onset eye problems such as flashes, floaters, vision loss or minor eye injuries.

Non-urgent Ultrasound Service

If you have been referred for a non-urgent ultrasound appointment, you will be seen at nearby Teddington Memorial Hospital or have the choice of an alternative provider.

Since the end of 2022, Kingston Hospital and Hounslow and Richmond Community Healthcare (HRCH) have been delivering additional diagnostic services, including non-urgent ultrasound appointments, from Teddington Memorial Hospital.

If you have a scan there, it can be shared digitally with Kingston Hospital where consultant radiologists can view it and provide you with immediate advice.

This can reduce the need to have further diagnostic appointments if they think you need to be referred on for further care.

The increase in diagnostic services available at Teddington Memorial Hospital is part of the Government’s Community Diagnostic Centres programme, designed to speed up the diagnosis of conditions including cancer, heart and lung disease for all patients.

If you have any questions, please contact richmond.involve@swlondon.nhs.uk.

NHS Diabetes Prevention Programme

You can register if you have had a recent blood test by your GP and received a letter/text or email regarding your risk of type 2 diabetes. If you are at risk of type 2 diabetes  ‘Healthier You’ can help you.

This free, expert-led NHS Diabetes Prevention Programme can help you start reversing the risk of type 2 diabetes today. They provide you with face-to-face coaching, group support and personalised advice around nutrition, movement and motivation.

South West London Breast Screening Service

Patients between the ages of 50 -71 will receive a screening invitation letter directly from the hub with a timed appointment, at the point that they are due for a screen (every 3 years). There is no need to contact or chase this appointment before hand.

Once the letter has been received, patients are able to book, change or cancel their appointment either online, by calling the screening office or by sending an email.

If you have any concerns about changes to your breasts, please speak with your GP as soon as possible. Please don’t wait for an appointment with the screening service.

📅Have Concerns? Request an appointment with your GP

National Unplanned pregnancy advisory Service (NUPAS)

NUPAS provide a safe and trusted service to ensure informed choices around pregnancy, contraception and sexual health can be made.

Their services include:

  1. Choice of consultation type – Telephone or Face to Face
  2. Early Medical Abortion to 10 weeks gestation in clinic or 9+6 weeks Pills by Post
  3. Surgical Abortion to 23+6 weeks gestation –pending suitable premises we are planning to open a London surgical centre.
  4. Contraception
  5. Counselling
  6. Aftercare Call line operates 24/7/ 365 days per year
  7. CPD Accredited webinars for Health Care Professionals

Their team offer unplanned pregnancy help along with free NHS and private abortion treatments here at the Acorn Group Practice every Friday.

If you need advice and support please contact their booking office 0333 004 6666 or use the following link to book an appointment via their website.

📅Book an Appointment with NUPAS

(Please be aware:  appointments can ONLY be made through the NUPAS Booking team, the Acorn Group Practice does not have any access to their appointment lists or involvement in the services they provide using our facility )

Drug and Alcohol Services

Richmond and Wandsworth Community Drug and Alcohol Service

If you live in Richmond, visit RCDAS at:

Unit 2 Ilex House, 94 Holly Road, TW1 4HF, for a
walk-in assessment on Mon, Tue, Thu and Fri from 9am.
Opening times: Mon, Tue, Fri and Thu- 9am – 4.30pm; Wed 1.30pm-4.

Tuesdays are women only until 1pm

Richmond Drink Checker

A website  developed by Alcohol Health Network, an independent social enterprise which aims to promote safer drinking and supporting individuals to understand more about alcohol, its effects and to recognise if drinking is harming their health.

Sexual Health Clinic

The Wolverton Sexual Health Kingston

The Wolverton provides free and confidential sexual health, contraception and HIV services.

This includes appointments for:

  • STI testing for people with symptoms
  • STI treatment
  • Routine contraception
  • Emergency contraception
  • PrEP, PEP
  • Vaccinations
  • Cervical screening
  • Care and advice for patients who have been sexually assaulted
  • General advice around prevention
  • HIV care

📰21 and under ? View the Young Peoples Sexual Health Service Leaflet here 

Other Services

LEAH – Learn English At Home

“English classes in South West London designed to meet the different needs of learners, whether learning from home, in a group, or in the workplace”