The Acorn Group Practice

29-35 Holly Road, Twickenham, TW1 4EA

Telephone: 020 8891 0073

We're open

Data Protection

The Caldicott Guardian for the Practice is Dr Barbara Christie


For routine Audit purposes, representatives of the Health Authority will be required to look at patients’ records. The auditors may not be medically qualified but are all bound by their contract of employment to respect confidentiality.

However, if you do not wish your notes to be used in this way please inform us at the front desk and your notes will be annotated accordingly.

We are also obliged to inform you that all telephone calls to the Practice and East Berkshire Primary Care are recorded.

  • The General Data Protection Regulations (GDPR)

As a GP Practice we hold certain information about you. To find out more about the information we hold and how it used please click the links for the Privacy Notices below.

Privacy Notice – Direct Care​

Click here for more information.

Privacy Notice – Individual GP level data

This Privacy Notice ensures that NHS Digital meets its legal duty in line with the Data Protection Act 1998, and supports general practices in meeting their legal duty in line with the Data Protection Act 1998.

Click here for more information.  

  • How and why general practice shares your data with NHS Digital for planning and research.

General Practice Data for Planning and Research: GP Practice Privacy Notice

All GP practices in England are legally required to share data with NHS Digital for this purpose under the Health and Social Care Act 2012 (2012 Act). More information about this requirement is contained in the data provision notice issued by NHS Digital to GP practices. You have the choice to opt out if you wish to you need to complete the attached form and send this to your Practice.  You can learn more about how NHS Digital uses your data here: General Practice Data for Planning and Research: GP Practice Privacy Notice – NHS Digital  

Data Provision Notice sharing information with NHS Digital for Planning and Research. This Data Provision Notice is now valid from 1st September 2021

The Practice is required to comply with the Health and Social Care Act 2012. NHS Digital have the power under the Health and Social Care Act 2012 Section 259 (1) to issue a Data Provision Notice. This mandates us to share information about you unless you tell us not to.

 To opt out please complete the opt out form before 21st September 2021 and return it to the Practice by email or hard copy.

Opt out form:


Click here to complete the form to Opt Out

Click here to view the NHS Digital Data Provision Notice  regarding research and planning data provision

You can see a list of the Data Provision Notices here: 


Anticoagulation clinic patient data sharing

Some of our patients take the medication Warfarin as a blood thinner. These patients need to attend our dedicated clinic to monitor the use of this medicine. We call this clinic the INR clinic. In order to offer the best advice to these patients, we use a third party software called INR STAR. This software is being migrated to a cloud based system which will require the sharing of some of your data digitally. This is notice is specific to our INR clinic patients only and not the general practice population.

Under General Data Protection Regulations (known as GDPR) we are required to post notification of the sharing of your data with INR STAR. Details of how INR STAR use this data can be found by clicking the link below.

INRstar Migration to New Cloud-First Technology FAQs – INRstar Help


Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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